Transform agency communications, workflows, and outcomes.
Multilingual Messaging
Effortlessly connect with the public through texts, emails, calls, and push notifications in over 100 languages. Whether you're sending messages one-on-one, in bulk, or via automated workflows, our versatile platform adapts to your needs.
Send multilingual messages across various channels.
Manage manual, bulk, and automated communication.
Use manual, bulk, and automated messaging.
Monitor message delivery and access detailed reports.
Stay responsive with real-time inbound message handling.
Self-Service Web Portals
Create user-friendly, multilingual web portals designed for all case party types. Empower users to access information, manage contact preferences, and find details about locations and staff.
Build accessible and multilingual portals.
Enable self-service enrollment via links or QR codes.
Allow users to update their contact details.
Share event schedules and other key information.
Integrate interactive forms and multimedia resources.
Provide location and staff details for easy reference.
Web and Text Chatbots
Launch AI-powered chatbots to assist users and deliver self-help resources.
Provide a multi-modal chatbot via text, voice, email, and push notifications.
Streamline self-service check-ins for both visitors and clients.
Provide answers using your knowledge base.
Customize chatbot responses with editable content.
Accessible in over 100 languages.
Payment Notifications
Automate notifications for both outstanding and received payments, including recurring reminders, balance updates, transaction history, and payment receipts.
Send reminders for outstanding payments.
Link directly to online payment portals.
Offer in-person and offline payment options.
Track, report, and manage payment activity.
Deliver payment confirmation notifications.
Automate recurring balance updates.
Send personalized payment plan notifications.
Files and Forms
Transition to a paperless environment by managing digital files and forms. Effortlessly share forms, files, and media with clients and staff, automatically filling in details based on case data. Build both public and private resource libraries.
Create both public and private libraries.
Automatically fill in forms with case data.
Send and receive forms and files seamlessly.
Link multimedia and interactive forms.
Monitor and report on form submissions.
Send reminders for missing or incomplete forms.
Hybrid Event Management
Send automated reminders for in-person, call-in, and virtual events. Track event check-ins, monitor attendance, and generate event pages and QR codes.
Automate event reminders for upocming events.
Enable self-scheduling for events.
Share event details and updates.
Track and report event attendance.
Send timely reminders for upcoming events.
Visitor Check-ins
Automate check-ins for visitors and clients at virtual and physical locations. Use QR codes and notifications to make the process efficient and convenient.
QR codes provide quick and easy access for visitors.
The system automates check-ins and check-outs.
Notifications help ensure timely check-ins.
Easily track and report on check-in data.
Send surveys to collect valuable feedback.
Scheduling and Calendars
Automate scheduling for clients and staff. Enable self-scheduling of hybrid events using dynamic calendars. Randomly select and schedule events, and automatically import events from calendars.
Automate scheduling for both clients and staff.
Clients and staff can self-schedule events.
Randomly select and schedule events through the platform.
Events can be automatically imported from calendars.
Track event attendance and generate reports.
Automated Analytics
Create interactive dashboards and reports to monitor justice metrics in real time. Use visual analytics to support informed decisions and improve outcomes.
Create real-time dashboards for data monitoring.
Receive automated summary reports.
Share dashboards with stakeholders.
Measure and report on justice metrics.
Connect with tools like Power BI and Tableau.
Risk-Based Supervision
Send randomized check-ins and reminders to clients with supervision plans. Use proven risk assessment tools to monitor and supervise high-risk clients.
Automate sending of randomized check-ins and reminders.
Proven risk assessment tools help evaluate clients effectively.
High-risk clients are closely monitored and supervised.
Supervision data is tracked and detailed reports are generated.
Alerts are automatically sent for high-risk behavior.
Identity Verification
Authorize clients securely with biometric and document verification. Create personal PINs and enable multi-factor authentication for added protection.
Secure identity verification using biometric and document methods.
Generate personal PINs for client authentication.
Enable multi-factor authentication for enhanced security.
Monitor and report verification activity.
Send notifications for potential security risks.
Reverse Lookups
Confirm client-provided phone numbers, email addresses, and physical addresses. Leverage reverse lookups to uncover social media profiles and additional contact details.
Verify client-provided phone, email, and address information.
Discover social media profiles through reverse lookups.
Monitor and report verification data.
Send alerts for unusual or suspicious activities.
Generate law enforcement information requests.
Inbound Call-in System
Set up a call-in system that lets clients check in, view schedules, and contact staff, all powered by a natural-sounding AI voice assistant.
Develop a client call-in system for check-ins, schedules, and staff connections.
Leverage a natural-sounding AI voice assistant for seamless interactions.
Record calls and voicemails for efficient follow-up.
Forward calls directly to staff via phone or email.
Monitor caller activity, call times, and outcomes.
Allow staff to customize and manage call-in rules and responses.
Virtual Email Addresses
Set up unique email addresses for each location, judge, and officer. Manage all communications from a single inbox with customizable templates and responses.
Create unique email addresses for each location, judge, and officer.
Manage email communication from a centralized inbox.
Customize email templates and automated responses.
Monitor and report on email activity.
Receive alerts for unusual or suspicious activity.
Virtual Phone Numbers
Set up and manage local, toll-free, and short code numbers for courts and law enforcement. Assign unique numbers for locations, judges, and officers to streamline communication.
Port and activate local, toll-free, and short code phone numbers.
Assign specific numbers to locations, judges, or officers.
Handle texts, calls, and emails from one system.
Monitor communication and generate reports.
Block unwanted spam communications.
Custom Domains
Implement custom domains for emails and web portals specific to your court or agency. Create domain-based solutions for seamless branding and communication.
Use your domain for dashboards, portals, and emails.
Enhance trust and recognition with custom domains.
Includes SSL, DDoS protection, and uptime monitoring.
Verify subdomains or root domains with CloufFlare and AWS GovCloud-powered DNS records.
AI-Powered Risk Assessments
Utilize AI to assess and predict risks related to court appearances or potential criminal activity during pretrial release.
Conduct risk assessments as a standalone or integrated tool.
Automatically populate data from case management systems.
Instantly share reports with relevant personnel.
Maintain and export detailed version histories.
Virtual Fax Numbers
Port and activate fax numbers for your court or agency. Manage faxes from a unified system for local, toll-free, and short code numbers. Create dedicated numbers for each location, judge, and officer.
Set up and port virtual fax numbers.
Assign numbers to specific locations or individuals.
Manage fax communications from one system.
Track and report on activity with alert notifications.
Social Media Posts
Schedule and post updates to share news, promote events, and gather community feedback. Integrate with tools to support investigations.
Schedule and publish posts for social media
Share updates, events, and announcements.
Interact with the community and gather tips and feedback.
Track performance and suspicious activity.
WhatsApp and Apple Business Chat
Use popular messaging apps for secure communication with clients and staff. Automate responses and collect data with integrated chatbots.
