Custom Digital Solutions
We design and build the public-facing side of your court: websites, portals, self-help services, and applications.
Where this work starts
People come to your court on a phone, at night, in a language your website does not speak, trying to do one thing: find a date, pay a fine, file a form, ask whether they have to appear. What they meet is a site built for the institution rather than for them.
The vendors who serve government well rarely know courts, and the firms that know courts mostly sell case management systems. Public portals and self-help services fall between them.
- Written for
- The operator
- The executive sponsor
- IT and security
What we do about it
- Configure
- and extend what you already own wherever a product can be made to fit
- Design
- with the people who use it, including people who failed to use the old one
- Build
- only where nothing off the shelf fits, and only what you can maintain
- Integrate
- with the case management system your agency runs today
- Meet
- accessibility and language access as acceptance criteria from the start
We recommend, draft, build, and operate. Your agency decides, adopts, and approves.
How the engagement runs
Each phase names what we need from your team and ends at a decision that belongs to your agency. Stopping at a gate is a normal outcome, and the work done up to it is still yours.
Discovery
Weeks 1 to 3- From your team
- Staff who answer the questions the site should answer
- Decision gate
- Scope and acceptance criteria in writing
Design
Weeks 4 to 6- From your team
- Review sessions with staff and, where possible, the public
- Decision gate
- You approve the design before code
Build
Weeks 7 to 14- From your team
- Review every two weeks
- Decision gate
- Demonstrations against the acceptance criteria
Launch and handover
Weeks 15 to 16- From your team
- IT takes delivery
- Decision gate
- Accessibility and integration testing signed off
What you get
- Research findings from real users, including people the current service failed
- Content and information architecture the staff can maintain
- Accessible interface meeting WCAG 2.2 AA, tested with assistive technology
- The application, in source, in your repository
- Integration documentation and runbook
- Training for the staff who will keep it running
What your agency owns at the end
The source code is yours, in your own repository from the first commit. Host it yourself, keep us on support, or move it later: all three options are priced in advance.
Deliverables are handed over in editable source. There is no license to renew, no exit fee, and nothing that stops working if the engagement ends.
What it costs
This line is bought through the engagements below. Each one publishes a committed starting price, and its page lists what moves the price above that starting point.
Build
We design and build websites, portals, applications, and integrations under a written scope, with source code in your repository from the first commit.
- Price
- From $60,000
- Timeline
- 8 to 20 weeks
Hosting, Maintenance and Support
After any build, your agency chooses how the system runs: self-hosted or managed by us. Each option is priced in advance, and you can change the arrangement at any time without an exit fee.
- Price
- From $1,500 a month
- Timeline
- Annual, cancellable, with standard non-appropriation terms
The safe first step
The readiness assessment is free, takes about 20 minutes, and returns a scored report you keep. It creates no obligation, no call, and no follow-up.